General Terms and Conditions


Terms of Sales
We guarantee respect for your privacy.
In any case, we will not broadcast outside our company information about you that is reserved for the management of orders and can only be communicated to the administrators of the website.

In accordance with articles 39 and following of the law n ° 78-17 of January 6, 1978 relating to data processing, files and liberties, you have a permanent right of access and rectification of the data concerning you by means of the section My Account or by writing to us:

SAS LSP – MEA Provence, 18 avenue des Alpes, 04210 Valensole

The payments made online by credit card are made directly on the secure servers of our bank Crédit Agricole. We have no access to your bank details.

 

Shipping & Returns
PAYMENT
Payment is made by credit card at the end of the order on the secure server of our bank Crédit Agricole, by check or directly in the store.
In case of order by mail, the order must be accompanied by payment by check of the amount of the order, shipping included.

SHIPPING COST
For any order, except the withdrawal in store, it will be charged a delivery fee. The amount appears before the validation of the order by the customer.

EXPEDITION in relay points

RIGHT TO RETRACT
According to Article 121-19 of the Consumer Code, the customer has a period of 7 days after delivery to exercise his right of withdrawal, without having to justify reasons, or to pay penalties, to the customer. exception of return costs.
This period is seven clear days from receipt of goods or acceptance of the offer for services. When the seven-day period expires on a Saturday, Sunday or a holiday or holiday, it is extended to the next working day.
To result in a refund, the products must be returned in perfect condition for resale and complete, including packaging.
The return costs are the responsibility of the customer.
To avoid any dispute, in case of loss by the carrier of the returned product, always use a transportation service to track the package and make this package at the market value of the product.